Subject: Ticket Assigned - Conversation with lekha saraswathy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Nov 2020 08:03:06 +0000

Hi Amit Raghav,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lekha saraswathy lekha saraswathy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lekha saraswathy Bot:  Hi Lekha Saraswathy ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9615805721 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555471233         
    10:54 AM, 24th Nov                     lekha saraswathy                    K           10:54 AM, 24th Nov                     lekha saraswathy                             10:55 AM, 24th Nov                   Ishan                   Hi Lekha, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding order update.           10:55 AM, 24th Nov                     lekha saraswathy                    C this man asked 100 dhs yesterday..I didn't give so he didn't give me the item           10:56 AM, 24th Nov                     lekha saraswathy                    I have registered complaint yesterday           10:57 AM, 24th Nov                     lekha saraswathy                    What is the status for that           10:57 AM, 24th Nov                     lekha saraswathy                    I have paid already...there is another order for max also..I didn't record yet           10:58 AM, 24th Nov                     lekha saraswathy              
       Sorry received yet           10:58 AM, 24th Nov                   Ishan                   We sincerely apologize for the inconvenience caused to you.           10:59 AM, 24th Nov                   Ishan                   May I request you to please stay on-hold while I retrieve the information.           10:59 AM, 24th Nov                   Ishan                   We request you to please confirm us your registered mobile number.           11:01 AM, 24th Nov                   Ishan                   I'm not getting a response from you. Are we still connected?           11:07 AM, 24th Nov                   Ishan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:11 AM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1745187