Subject: Ticket Assigned - Conversation with nouman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Nov 2020 08:03:03 +0000

Hi Amit Raghav,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nouman nouman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  ༺₦ø?m么₦༻ Bot:  Please enter your name Customer:  nouman Bot:  Hi Nouman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9616367919 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0521842316            09:28 AM, 24th Nov                     nouman                    My brother is traveling today           09:28 AM, 24th Nov                     nouman                    I need order today else I don’t need it           09:29 AM, 24th Nov                     nouman                             09:29 AM, 24th Nov                     nouman                             09:29 AM, 24th Nov                   Rehan                   Hi Nouman, Thank you for contacting us. My name is Rehan. How may I help you?           09:31 AM, 24th Nov                   Rehan                   We see that you have placed your order on Nov 21, 2020           09:35 AM, 24th Nov                   Rehan                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           09:35 AM, 24th Nov                   Rehan                   We are not getting a response from you. Are we still connected?           09:37 AM, 24th Nov                   Rehan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:40 AM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1744732