Subject: Ticket Assigned - Conversation with ziyad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Dec 2020 08:32:38 +0000

Hi Amit Raghav,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ziyad ziyad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ziyad Bot:  Hi Ziyad ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0531017380            02:50 AM, 09th Dec                     ziyad                    Ok           02:50 AM, 09th Dec                   Ahmed                   Hello, my name is Ahmed , how can i help you ?            02:51 AM, 09th Dec                     ziyad                    I do not have a bank account How can I withdraw cash?           02:52 AM, 09th Dec                   Ahmed                   Could you please share your order number so that I can assist you further?           02:54 AM, 09th Dec                   Ahmed                   Are you still connected?           02:55 AM, 09th Dec                   Ahmed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:56 AM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1850217