Subject: Ticket Assigned - Conversation with şule yavuz
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 03 Dec 2020 09:53:42 +0000

Hi Amit Raghav,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with şule yavuz şule yavuz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  şule yavuz Bot:  Hi Şule Yavuz ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0541097742            03:43 AM, 01th Dec                     şule yavuz                    Okey           03:43 AM, 01th Dec                   Anvesh                   Hi Sule, Thank you for contacting us. My name is Anvesh How may I help you?           03:45 AM, 01th Dec                     şule yavuz                    can you please help me  I reset my password and my balance is lost           03:46 AM, 01th Dec                   Anvesh                   We regret for the inconvenience caused to you. We never had any intention to see you around chaos.           03:47 AM, 01th Dec                   Anvesh                   Can you please confirm the registered email address?           03:47 AM, 01th Dec                     şule yavuz                    [email-masked]           03:48 AM, 01th Dec                   Anvesh                   Thank you for information. Please allow me a moment to fetch the details for you.           03:48 AM, 01th Dec                     şule yavuz                    Okey           03:49 AM, 01th Dec                   Anvesh                   Can you please confirm the registered contact number?           03:51 AM, 01th Dec                     şule yavuz                    0541097742           03:51 AM, 01th Dec                   Anvesh                   Thank you for confirmation.           03:53 AM, 01th Dec                   Anvesh                   As I can check, there is SAR 34.65 in your "My Credit"           03:54 AM, 01th Dec                     şule yavuz                    I am waiting           03:54 AM, 01th Dec                   Anvesh                   Your registered email ID for Contact number 0541097742 is [email-masked]           03:55 AM, 01th Dec                   Anvesh                   Please login with [email-masked] and you can able to check your balance.           03:55 AM, 01th Dec                     şule yavuz                    i don't show up in my max account?           03:55 AM, 01th Dec                   Anvesh                   Please login with [email-masked] and you can able to check your balance.           03:56 AM, 01th Dec                   Anvesh                   Is there anything else I can help you with?           03:57 AM, 01th Dec                     şule yavuz                    I can't log in with [email-masked] even with the old password I guess there is a letter error in gmail           03:57 AM, 01th Dec                   Anvesh                   We regret to inform you that, we cannot change the email address for the account.           03:57 AM, 01th Dec                   Anvesh                   Please try to remember the password and login ti account to use the amount of "My Credit"           03:58 AM, 01th Dec                     şule yavuz                    can't i fix this problem           03:58 AM, 01th Dec                     şule yavuz                    Thanks ?           03:59 AM, 01th Dec                   Anvesh                   We really apologise for the inconvenience caused to you.           04:00 AM, 01st Dec                   Anvesh                   If I were in your shoes, I could have feel the same.           04:00 AM, 01st Dec                   Anvesh                   I suggest you to please remember the password and try to login to use the balance.           04:00 AM, 01st Dec                   Anvesh                   Is there anything else I can help you with that I can address? I do not want to leave any query unanswered.           04:01 AM, 01st Dec                   Anvesh                   Hi, I'm not getting a response from you. Are we still connected?           04:05 AM, 01st Dec                   Anvesh                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:07 AM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1796381