Subject: Ticket Assigned - Conversation with ejessica
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Dec 2020 07:36:22 +0000

Hi Amit Raghav,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ejessica ejessica                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ejessica Bot:  Hi Ejessica ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us 
 to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97470793672            05:33 PM, 29th Nov                   Amir                   Hi Ejessica, Thank you for contacting us. My name is Amir. How may I help you?           05:35 PM, 29th Nov                   Amir                   We are not getting a response from you. Are we still connected?           05:38 PM, 29th Nov                   Amir                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:42 PM, 29th Nov                                          View 
 conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1783677