Subject: New Reply Received - Defective Item Order No. 9642020999
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 06:37:18 +0000

Hi Tarish Ayubi,  The customer has responded to the ticket.  Defective Item Order No. 9642020999  Ticket comment <div>Dear All,</div>
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<div id="yMail_cursorElementTracker_1615954180797">I am hoping someone can give me answer via email.</div>
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<div id="yMail_cursorElementTracker_1615954206784">Thanks,</div>
<div id="yMail_cursorElementTracker_1615954209631"><br></div>
<div id="yMail_cursorElementTracker_1615954209779">Dante<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 16 Mar 2021 at 8:50 pm, Dante Cascano</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9559962265">Dear All,<div id="yiv9559962265yMail_cursorElementTracker_1615912896619"><br></div>
<div id="yiv9559962265yMail_cursorElementTracker_1615912896813">I have a problem with one of the item I received today.</div>
<div id="yiv9559962265yMail_cursorElementTracker_1615912917856">The lampshade is defective. Please see attached photo.</div>
<div id="yiv9559962265yMail_cursorElementTracker_1615913301288"><br></div>
<div id="yiv9559962265yMail_cursorElementTracker_1615913302771">Please tell me how this item can be replaced.</div>
<div id="yiv9559962265yMail_cursorElementTracker_1615913328688"><br></div>
<div id="yiv9559962265yMail_cursorElementTracker_1615913328873">Thanks in advance.</div>
<div id="yiv9559962265yMail_cursorElementTracker_1615912955622"><br></div>
<div id="yiv9559962265yMail_cursorElementTracker_1615912955811">regards,</div>
<div id="yiv9559962265yMail_cursorElementTracker_1615912960062"><br></div>
<div id="yiv9559962265yMail_cursorElementTracker_1615912960242">Dante<div class="yiv9559962265yahoo-compose-assist-image-card yiv9559962265ymail-android-inline-img-container yiv9559962265ymail-card">
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<img id="yiv9559962265ymail_attachmentId786882d4-bcea-4c6c-aa13-d06cce6d1b9c" class="yiv9559962265inline-image-global yiv9559962265inlined-image-cid-786882d4-bcea-4c6c-aa13-d06cce6d1b9c" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjM2ODE4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.smbrijziQHWK_s1f2vOrI4-gJex7GV0VCtGd_fnWlno" style="width:100%;max-width:800px"><br>
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<br><br><br><br><br><br><br><div id="yiv9559962265ymail_android_signature"><a rel="noreferrer" id="yiv9559962265ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div>
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</div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2257933