Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 16:49:31 +0000

Hi Tarish Ayubi,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
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HOME BOX<span> </span>
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Cementino Rectangular Wall Shelf</td>
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I want to return the two of them</div>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 14, 2021 4:40:17 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2218866] - Returns
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<div dir="ltr">Hi Alia,</div>
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Thank you for getting in touch with us.<br>
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We sincerely apologize for the inconvenience caused to you, we will be happy to help could you please share me the item name so that we can create a return request so that the procedure of return can get started.<br>
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Also, we thank you for your understanding and cooperation.<br>
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Please Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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<blockquote class="x_freshdesk_quote">On Sun, 14 Mar at 4:34 PM <span class="x_separator">
, Alia Alkaabi &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Sorry this was the email </div>
<div dir="ltr">[email-masked]</div>
<div dir="ltr">Order # : <span style="font-size:17px">9640195989</span> </div>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 14, 2021 4:08 PM<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#2218866] - Returns </div>
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<div dir="ltr">Hi Alia,</div>
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<div>Hi,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we have checked with the following email address: [email-masked] and we are unable to locate any order with us. We request you to please share with us<strong> your exact order
 number</strong> so that we assist you with this accordingly.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2218866