Subject: New Reply Received - Re: Order confirmed!
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 18:22:49 +0000

Hi Tarish Ayubi,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="ltr">
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<div>Dear Support, <br>
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<div>  Please can you confirm when it can be shukran points to be added in my card for order 
9634818351 <br>
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<div>Thanks, <br>
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<div>Niyaz<br><br>Follow me: <a href="https://twitter.com/niyazahmad" target="_blank" rel="noreferrer">https://twitter.com/niyazahmad</a><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 10, 2021 at 8:14 PM Niyaz Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Dear Support,<br>
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<div>Delivery was done on <span id="gmail-m_-1005197068371556795gmail-:s3" title="Feb 11, 2021, 1:40 PM">Feb 13</span> 2021, so days calculation is in range ? <br>
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<div>Are you just playing with this small thing or you have real motivation to fix this. <br>
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<div>Your email is very bad and unprofessional without any reality check. <br>
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<div>It seems a  copy paste email without any transaction check or validation. <br>
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<div>Thanks, <br>
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<div>Niyaz</div>
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<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0px;padding:0px;text-align:left;font-weight:500;color:rgb(36,36,40);line-height:32px">
														 Your order has been successfully placed.</div>
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														Hi Niyaz Ahmad, thanks for shopping with us.  <br>
														For your reference, your order number is   <span style="color:rgb(0,185,229)"><a href="https://www.homeboxstores.com/ae/en/my-account/order/9634818351?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" style="color:rgb(0,185,229);text-decoration:none" target="_blank" rel="noreferrer">9634818351</a></span>.  Expect delivery by 13/02/2021.													</div>

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<div>Follow me: <a href="https://twitter.com/niyazahmad" target="_blank" rel="noreferrer">https://twitter.com/niyazahmad</a><br>
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<div dir="ltr" class="gmail_attr">On Wed, Mar 10, 2021 at 5:23 PM Home Box &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Niyaz,</div>
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<span rel="tempredactor">Thank you for getting in touch with us.</span><br>
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<div><span rel="tempredactor">We see that you are contacting regarding the Shukran points that you have gained from your last purchases from our website. </span></div>
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<span rel="tempredactor">We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase. </span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.</span><br>
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<div>Feel free to get in touch if you need further assistance.</div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2223100