Subject: Re: Tarish Feedback
From: Niren Dsouza <[email-masked]>
To: saurabh <[email-masked]>
Cc: TARISH AYUBI <[email-masked]>
Date: Fri, 12 Mar 2021 08:04:54 -0700 (MST)

I've informed him as well as the team with regards to this to ensure that it is not repeated 
Reply has also gone to the customer resolving this case. 

Niren D'Souza 
Team Manager 
[email-masked] 

From: "saurabh" <[email-masked]> 
To: "Niren Dsouza" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Friday, March 12, 2021 6:04:33 PM 
Subject: Tarish Feedback 

Please see the attached ticket. We can see clearly that customer asked for his invoice number for Shukran points, we didn't give him his invoice number. 

Additionally - I see that when Tarish replied, it has already been 14 days, customer had not received points, and Tarish simply told him to wait, no action was taken. Why? 

Saurabh Dadu 
LiveSalesman 
India: +91 120 4332621 x 17 
US: 1 240 949 2437 
Cell: +91 9810175203