Subject: Update regarding manual refund.
From: Seeta Seeta <[email-masked]>
To: LM CS Team <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 3 Mar 2021 01:43:03 -0700 (MST)

Dear All, 

please refer the below email for future manual refund related cases. 

We are having problem in transferring manual to the customer account as it is been rejected by bank. They need some more details for all the customers. So going ahead requested to please get complete details of the customer. Details requested are as below 

1.Full Given Name and Surname 

2.Date of Birth (DD/MM/YYYY) 

3.Nationality 

4.Citizenship 

5.Country of Residence 

6.Passport Number or National ID Number 

If the details of the Individual are not known/attainable please confirm: 

7.Relationship between remitter and beneficiary 

8.Detailed Purpose of Payment 

Thanks & Regards, 
Seeta Kunwar