Subject: Ticket Assigned - CREDIT NOT REFUNDED - COMPLAIN
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 07:36:11 +0000

Hi Omar Alzubairi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  CREDIT NOT REFUNDED - COMPLAIN Dear Support Team,

My order number order 9624535038  for which i have placed a return request
on 27DEC, the courier had collected the very next day.
*BUT STILL THE AMOUNT HAS NOT BEEN CREDITED TO MY CREDIT.*

everytime i speak to customer support they say it's in process 3 days max
you should get a refund.
The Problem is every time a new person attends the call and tell's to wait
for 3 days.
Is this how you treat your customers?

*Kindly look into this matter and give a call back with an update.*

Regards
Hussein
+97150 4581436

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1961019