Subject: New Reply Received - Important complain - Order No: 2000672035
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 08:00:04 +0000

Hi Omar Alzubairi,  The customer has responded to the ticket.  Important complain - Order No: 2000672035   Ticket comment <div>Dear Valued Customer </div>
<div>Shipment is successfully delivered to warehouse </div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="color: rgb(90, 89, 90); font-size: 12pt">Kindly note that this request has been closed automatically by our system </span></div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="color: rgb(90, 89, 90); font-size: 12pt">For any other requests &amp; inquiries please make sure to change the subject of the E-mail, and remove the case reference to open a new ticket in our system to be able to look into your new requests or inquiries.</span></div>
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<font></font><br> <br> <span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span> <br> <br>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/31/2020 4:04:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#1931063] - Important complain - Order No: 2000672035  [CaseReference:CAI/1220/53125]</span>
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</font><div><span style="font-size: 12pt">Dear Valued Customer </span></div>
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<span style="font-size: 12pt">Shipment will be out for delivery to
warehouse under HAWB </span><span style='font-family: "Verdana",sans-serif; font-size: 7.5pt'>43829320312</span>
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</font><br> <span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span> <br> <br><div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) currentColor currentColor; padding: 3pt 0in 0in; border-image: none"><div class="MsoNormal">
<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/29/2020 7:16:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#1931063] - Important complain - Order No: 2000672035  [CaseReference:CAI/1220/53125]</span>
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<br><div>Dear Valued Customer </div>
<div>Greetings </div>
<div>Kindly be noted that the shipment will be out for delivery to warehouse shortly <br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/29/2020 3:20:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: Fwd: [#1931063] - Important complain - Order No: 2000672035</span>
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External email: avoid to open links or attachments unless sender is known and content is relevant..</div>
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<div dir="ltr"> ticket <a dir="ltr" href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1931063&amp;data=04%7C01%7Callcaiconsumercs%40aramex.com%7Cbdba46f1f4d94c8f41e408d8abfc62fb%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637448447764144583%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=WTCb352QWu0%2B0NMbAFmrqTshVCVTwZ2dEVboP1wx%2B2w%3D&amp;reserved=0" rel="noreferrer">
#1931063</a> </div>
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery to warehouse.<br>
Order Date :Dec 7, 2020<br>
Order ID: 2000672035<br>
Tracking ID: 45360379433<br>
Assistance Required: Need Urgent Delivery <span style='text-align: left; color: rgb(0, 0, 0); text-transform: none; text-indent: 0px; letter-spacing: normal; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; word-spacing: 0px; float: none; display: inline !important; white-space: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial' dir="ltr">
to warehouse.</span><br>
Issue Description: The order was picked up  from the customer side on 19/Dce/2020  but till now the order has not delivered to warehouse so we request you to arrange a delivery on priority basis to start the process the refund .<br>
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Regards,<br>
Omar.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1931063