Subject: New Reply Received - Promotions or Gift Vouchers
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 11:28:16 +0000

Hi Omar Alzubairi,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">Good afternoon i would to know where is exactly  my  order  now ?</div>
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<div>On Sun, Jan 3, 2021, 7:30 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br>Hi Ivy,</div>
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<br>We're  sorry to hear that you wish to cancel your order.</div>
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<div dir="ltr" style="text-align:left">Our dear customer, we apologize for the delay, </div>
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<div dir="ltr" style="text-align:left">And after the investigation, we found that your order was shipped on Dec 30, 2020, and we would like to inform you that home delivery service takes 3-5 working days, meaning Friday and Saturday are official holidays, and the shipping partner will contact you on number (971543532745) so that the order will be delivered to you asap, And serve you to the fullest.</div>
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<div style="text-align:left">If you require any further assistance,</div>
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<div style="text-align:left" dir="ltr">please feel free to write back to us.</div>
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<div style="text-align:left" dir="ltr">Your friends,</div>
<div style="text-align:left">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1950802