Subject: RE: Late collection - 8222241689
From: Reddy Prasad <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, OMAR ZUBARIYA <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, olm kuwait <[email-masked]>
Date: Sat, 2 Jan 2021 17:00:24 +0000

Dear Azmat

Why this shipment is not collected in spite of multiple reminders

Regards

Reddy Prasad

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, January 2, 2021 12:40 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; OMAR ZUBARIYA <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; olm kuwait <[email-masked]>; Reddy Prasad <[email-masked]>
Subject: Late collection - 8222241689

External email sender, please take precaution.
Hi Team,

AWB: RP1217200002282

Kindly assist in arranging the collection on the below. We have already escalated to OLM multiple times but not getting a revert. Customer can be reached on 065831282

Thank you for your help!

Regards,
Apoorv

________________________________
From: "OMAR ZUBARIYA" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 2, 2021 2:31:44 PM
Subject: late collection

Hi Team,

Problem Statement:Late Collection
Order Date : 15/Dce/2020
Order ID: 8222241689
Tracking ID: RP1217200002282
RMA: 1000353008
Assistance Required: Need Urgent Collection
Issue Description: The return request was created on 17/Dce/2020 and till now the item has not collected from the customer This issue has been about 15 days, and until now it has not been resolved so kindly arrange the collection on priority basis.

Regards,
Omar.

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