Subject: New Reply Received - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 May 2021 04:35:10 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Refund  Ticket comment <div dir="auto">Okay so this is so super frustrating. Being such a big organization and even after asking me for my bank statement..you guys can't verify whether the money has been refunded or not?<div dir="auto"><br></div>
<div dir="auto">I will have to put this issue up with the ministry of commerce now because it's been more than 2months of back and forth messages without reaching any conclusion. </div>
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<div dir="auto">Honestly i am just so annoyed at this point.</div>
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<div>On Sun, May 9, 2021, 7:39 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Ayisha,<br><br>Thanks for your your patience.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We request you to please contact your bank and provide the RRN number "107500288625" to the bank and ask for the refund details as it has been processed from our side on Mar 28, 2021 and must have credited within 3 weeks.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2335043