Subject: New Reply Received - Fwd: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 19:33:16 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Fwd: We’ve received your return request.   Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
It was collected yesterday finally </div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, May 20, 2021 4:20:20 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: We’ve received your return request.
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2486249</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2486249<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Juhi Goel : </div>
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<div dir="ltr">Hi Mahmoud,<br>
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Thank you for your patience.<br>
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We have received an update from our team that collection has already been attempted 5 times but not getting any response from you.</div>
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<div dir="ltr">Kindly provide either your contact number or confirm if you want to return items or not.<br>
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Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2486249