Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 15:17:51 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hello,</div>
<div>As you mentioned yourself this incidence is a rare exception thus you should make an exception to your policy. I’m sure it’s possible.</div>
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<div>Thanks</div>
<div>Sana<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 20 May 2021, at 4:30 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Sana,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that as per our policy the amount paid in cash is refunded as My credits only.</div>
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<div dir="ltr">You can use that amount anytime to reorder as it does not get expired.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2495218