Subject: New Reply Received - Escaltion on the order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 10:51:33 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Escaltion on the order   Ticket comment <div dir="auto">Dear Team <div dir="auto"><br></div>
<div dir="auto">I am told that inorder to cancel thr order I need to wait another 14days or visit the store...why cant u consider emails or phone calls to accept as mode of cancellation.</div>
<div dir="auto">This system definetely makes one not to use your app anymore...</div>
<div dir="auto">Regards </div>
<div dir="auto">Juffin</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 May 2021 10:48 am, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Juffin,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us.</div>
<div dir="ltr">As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.<br><br>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.<br> <br>If you require any further assistance, please feel free to write back to us.<br><br>Your friends,<br>The Support Team<br><br><br>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2593113:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2593113