Subject: New Reply Received - Re: ﻿ Your Click & Collect order is confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 06:34:54 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: 	Your Click & Collect order is confirmed!  Ticket comment <div>Sir max canceled my order, it arrived on 14 may and i had 14 days for pick up now they are saying i have not picked during days, what the hell is your team doing with customers, i was supposed to pick it up on holiday means Friday <br><br>
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<div>On Tue, May 18, 2021 at 2:15 PM, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5917441540"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div class="yiv5917441540yqt7635587056" id="yiv5917441540yqtfd30296">Hi Mehwish,</div>
<br><br>We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.<br><br>We have been confirmed by the relevant team that your order has now arrived at the store for collection, and is ready for pick-up. The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.<br><br>We would request you to visit the store and collect your order. Please carry your National ID or Passport and the confirmation message sent to you.<br><br>We thank you for your understanding and cooperation.<br><br>Please let us know if we could be of any further help.<br><br>Your friends,<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2473489