Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 16:57:45 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">
<div>Hello, </div>
<div dir="auto"><br></div>
<div dir="auto">With all due respect, no company takes all this time to process a refund. You have until Thursday to get it resolved, after that you will deal with consumer protection. </div>
<div dir="auto"><br></div>
<div dir="auto">Regards<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 18 May 2021, 15:19 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Zuhra,</div>
<div><br></div>
<div dir="ltr">Thank you for contacting us and we apologize for the delay and inconvenience caused to you.<br><br>We can understand your frustration here. Please allow us some time to work and get this issue fixed for you.<br><br>We would really appreciate your patience and understanding here.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2409677