Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 12:16:00 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
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<div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif'>FYI.</span></div>
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<div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif'>First afoul nobody contacted me three times form your courier team. Some one call me one time during my working hour and I was respond him come evening. after that nothing action from courier
 partner. If they try to get me; I’m asking to prove it.</span></div>
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<div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif'>Second: I have continually contacted CenterPoint customer service though Emails and call center service to get my order but nothing action done without sending emails for apologizes.</span></div>
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<div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif'>Third: I’m not interested involve in trouble again so I don’t want make order again or in future with CenterPoint.</span></div>
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<div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif'>You can see here that order tracking details, they scheduled delivery and the same tame they are updated delivery failed how its possible?</span></div>
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<div class="MsoNormal"><img width="626" height="700" style="width:6.5208in;height:7.2916in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTM2MzY0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5D3H9wzm2nTHT-8AHCZ50xqZXyVBlfYyIg0dXFoiVyw"></div>
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<div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif'>Regards, Ansar Abdullah</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, May 18, 2021 1:12 PM<br>
<b>To:</b> Ansar Kinakul / ZAC Key Accounts Management &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2523276] - Delivery</div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Ansark,<br>
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We sincerely apologize for any inconvenience caused to you.<br>
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We would like to inform you that our courier partner tried to contact you on (+966596818070) thrice on 3 different days but didn't receive any response from your end.<br>
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The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.<br>
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We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br>
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Your Friends,<br>
The Support Team<br>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2523276:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043221363643'>attachment.eml</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043221363646'>attachment.eml</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043221363649'>attachment.eml</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043221363651'>attachment.eml</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043221363653'>attachment.eml</a><br />6. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043221363655'>attachment.eml</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2523276