Subject: New Reply Received - Re: Faulty item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 11:28:20 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Faulty item  Ticket comment <div>
<div dir="auto">Hello </div>
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<div dir="auto">Like I said i don’t have the slip as i was not home, i only have the number of the agent who took it </div>
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<div dir="auto">As per him its fine i can leave it in the welcome center which i did, he called me and i told him to take it from there </div>
<div dir="auto">Once again this is the item </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTM0MzczMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.e3vH9WL0bWz4ZfDxD29wIVsVjYv8IJIDxpmPveOvQYE" style="max-width: 100%"></div>
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<div dir="auto">The order number and the number of your agent is down in the correspondence </div>
<div dir="auto">Please fix this, i have been shopping with you forever and never encountered something like this...</div>
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<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 18 May 2021 at 3:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Yasmine,<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>We would request you to please share the return slip or tracking id and the name of the returned item along with the item id so that we can assist you further.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2523266