Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 06:32:17 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Then send my items back I will go to the stores and return there </div>
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<div>On Tue, May 18, 2021, 10:28 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Madiha,<br><br>We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.<br><br>We are unable issue voucher to you, this can be done only in case you return the items at store and ask them to provide you a voucher and you have used a guest account for placing the order.</div>
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<div dir="ltr">Please accept our sincere apologies but the refund is already there into your My Credits and you will have to use that only.</div>
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<div dir="ltr">Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2583844