Subject: New Reply Received - escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 05:16:35 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  escalation  Ticket comment <div><br></div>
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<div>On Tue, 18 May 2021 at 7:55 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Sven ,</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for your patience.<br><br>We would like to inform you that we are working to fixed your issue on priority. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team​<br><br>
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<div dir="auto">hi </div>
<div dir="auto">Im sabrina not Sven</div>
<div dir="auto">My concern is obout my order in Splash 10days ago order number <span style='font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:13px;color:rgb(0,0,0)'>9659490614. Hope to hear from you soon about myorder. Thank</span>
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<div dir="auto"><span style='font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:13px;color:rgb(0,0,0)'><br></span></div>
<div dir="auto"><span style='font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:13px;color:rgb(0,0,0)'>Sabrina</span></div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div></div></div></blockquote>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2584320