Subject: Ticket Assigned - escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 07:33:07 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9659490614 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543992970            11:20 AM, 16th May                     hi                    Thanks           11:21 AM,
  16th May                     hi                    Hello           11:22 AM, 16th May                   Juhi                   Hi, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           11:24 AM, 16th May                     hi                    Hello Juhi           11:25 AM, 16th May                   Juhi                   As we can see here you are contacting us regarding order status.           11:25 AM, 16th May                     hi                    Yeah I was ordered last last Saturday           11:26 AM, 16th May                     hi                    Yeah I just want to follow up when I will receive my order           11:26 AM, 16th May                   Juhi                   We are really sorry due to some technical issues it has not been shipped           11:26 AM, 16th May                   Juhi                   Kindly allow us few hours to forward this to our team and we will get back to you via email.  Once our co
 ncerned team will revert us back we will update you.           11:27 AM, 16th May                   Juhi                   Is there anything else, I can help you with?           11:28 AM, 16th May                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:32 AM, 16th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2584320