Subject: New Reply Received - escalation cont nmbr
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 00:34:35 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  escalation cont nmbr  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
i receievd my order</div>
<div>
<div id="appendonsend"></div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" style="font-size:11pt"><b></b></font></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> 15 May 2021 23:20<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> escalation cont nmbr
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2544137</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<br>
</div>
<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2544137<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">Hi Fasil,<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
</div>
<div>We apologize for the inconvenience caused.</div>
<div> </div>
<div>After checking your order, we found out that your order has been delivered successfully on
<strong dir="ltr"><span dir="ltr" style="white-space:pre"> </span>5/12/21 1:29 PM</strong>,</div>
<div> </div>
<div>If you still believe that you did not receive your order , please contact us again within 24 hours.</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
<div> </div>
<div>
<br style="box-sizing:border-box">
</div>
<div>Your friends,</div>
<div>Support Team</div>
</div>
</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2544137