Subject: New Reply Received - Refund not credited in Bank Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 May 2021 22:34:36 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Refund not credited in Bank Account  Ticket comment <div dir="auto">
<div>Hi,</div>
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<div dir="auto">My below money still not refunded, why centre point is so poor in refunding customer money, it's been around a month since I returned the product and refund not yet received. Take necessary action please and credit back to my account. </div>
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<div dir="auto">Thanks.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 30, 2021, 7:09 PM Basheer.N.P. &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi,</div>
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<div>Order number is Order #6296831315 ; as you can see SAR 328.87 have to refund on return, but no money returned yet. Please return the amount to my credit card.</div>
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<div>Regards,</div>
<div>Basheer</div>
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<div dir="ltr" class="gmail_attr">On Fri, Apr 30, 2021 at 1:33 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<font style="vertical-align:inherit"><font style="vertical-align:inherit">Hi Basheernp,</font></font><br><br>
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<div dir="ltr">Thank you for reaching out to us .</div>
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<div>We sincerely apologize for any inconvenience caused however, we have checked with the following email address: and we are unable to locate any order with us. We request you to please share with us your exact order number so that we assist you with this accordingly.</div>
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<div dir="ltr">We are looking forward to hear from you soon. </div>
<div dir="ltr">Feel free to get in touch with us </div>
<div>Your Friends,</div>
<div><span>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2478295