Subject: New Reply Received - Refund amount 18.00 KD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 09:34:33 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Refund amount 18.00 KD  Ticket comment <div>Dear,</div>
<div id="yMail_cursorElementTracker_1620984679131">With reference to the previous Email, kindly be noted that the refund amout not transferred to my account till date which is elapsed duration  21 days from the previous mentioned date 23th April 2021.</div>
<div id="yMail_cursorElementTracker_1620984845885"> <br>Plz inform me by latest update of the refund amout.</div>
<div id="yMail_cursorElementTracker_1620984849457"><br></div>
<div id="yMail_cursorElementTracker_1620984850566">Thanks <br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 6 May 2021 at 2:23 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5614897867"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Ayman,<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order: 8253533807 Please note that the refund has been processed successfully from our side for the amount (KWD 18), however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side on 23 Apr, 2021. The refund processing takes approximately 3 weeks.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team</div></div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2508902