Subject: RE: Late collection 6286518870
From: Youssef Amr <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Abdulrahman Mohamad (SA)" <[email-masked]>
Cc: JUHI GOEL <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Krizette Masangkay <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Ahmad Alawneh <[email-masked]>
Date: Thu, 13 May 2021 16:41:09 +0000

Dear Apoorv

Shipment is collected and will be in transit to warehouse after eid official vacation

Thank you for your patience

Yours sincerely,
Youssef Amr Abdelaziz
Customer Service Executive
Aramex International – Cairo, Egypt
Tel 16996 - 33388466  - Fax +2037482990
aramex.com

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, May 9, 2021 9:03 AM
To: Abdulrahman Mohamad (SA) <[email-masked]>; Youssef Amr <[email-masked]>
Cc: JUHI GOEL <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Krizette Masangkay <[email-masked]>; escalations dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; malik ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Late collection 6286518870

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Abdul/Youssef,

Please assist to arrange collection on the below on priority.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 9, 2021 11:48:06 AM
Subject: Re: Late collection 6286518870

Hi Team,

Problem Statement: Late collection
Order Date : Mar 21, 2021
Order ID: 6286518870
Tracking ID: 46713491182
Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on 3 May, 2021. But the item still not collected

Mobile number : 00966-509946280
                              00966-534006277
Address: Villa number - B29, Petrorabigh Community, Rabigh 25735 4982
Makkah Region
Saudi arabia .

Please collect the item on priority.

Regards,
Juhi