Subject: RE: unable to find order #9651638210
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Thu, 13 May 2021 16:16:22 +0000

@Manish Kumar<mailto:[email-masked]>

No payment was captured for this order hence order has not been placed.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Thursday, May 13, 2021 3:43 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]>; Elharith Elsiddig <[email-masked]>
Subject: Re: unable to find order #9651638210

External email sender, please take precaution.
Hi Team,

Please assist on the below concern.

Thank you for your help.

Regards,
Manish

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 22, 2021 10:28:41 AM
Subject: unable to find order #9651638210

Hi team,

Order #9651638210

As per the customer he has placed an order using tabby however we are not able to find the order in hybris.

We raised jira https://landmark.atlassian.net/browse/REL-141569 but they advised us to contact finance team.

Please check and advise.

Regards,
Juhi

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