Subject: New Reply Received - Delay of receiving an order!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 May 2021 01:21:53 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delay of receiving an order!  Ticket comment <div style="direction: ltr">Hello there,</div>
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<div style="direction: ltr">Any news regarding the refund?</div>
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<div style="direction: ltr">Thanks your urgent feedback!</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 6 May 2021, at 6:02 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Hamid,<br><br>
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<div dir="ltr">We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.<br><br>We would like to inform you that our courier partner tried to contact you on (+96566472158) thrice on 3 different days but didn't receive any response from your end.</div>
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<div dir="ltr">Hence, the courier agent returned the items back to the warehouse.</div>
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<div dir="ltr">However for the refund, We’re on it - and we’ll do our best to sort this out quickly. Please allow us some more time to work on this so we can assist you with this accordingly.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2478571