Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 16:58:50 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Noted with thanks<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto"><br></div>
<div dir="auto">Semeena Muhammed Ashereff</div>
<div dir="auto">0551269787 </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 9 May, 2021, 7:21 PM Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Semeena,<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a missing item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>We would like to inform you that we have processed the refund of amount (AED 12.75) on (9 May, 2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2535803