Subject: Re: Late delivery: order number: 8245977492
From: Shakeeb Arsalan <[email-masked]>
To: Faraz Lohani <[email-masked]>, [email-masked], "[email-masked]" <[email-masked]>, Ecom cpkuwait <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Mon, 10 May 2021 07:23:14 -0700 (MST)

Hi Faraz / Team, 

As per OLM team the order has not been shipped yet 

Please check and assist in getting the order shipped ASAP. 

Regards 
shakeeb 

From: "Faraz Lohani" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "olm kuwait" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, April 28, 2021 12:27:16 AM 
Subject: RE: Late delivery: order number: 8245977492 

Hi [ mailto:[email-masked] |  @olm kuwait ] , 

Need your assistance for the above mentioned order. 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[email-masked] 

From: Jessie Caparas <[email-masked]> 
Sent: Sunday, April 25, 2021 6:46 PM 
To: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; olm kuwait <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: Late delivery: order number: 8245977492 
Importance: High 

[ mailto:[email-masked] | @olm kuwait ] 

Please assist us on this. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, April 24, 2021 12:05 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Late delivery: order number: 8245977492 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us to get the below order delivered. 

Case - 2352405 

Child ticket - 2418739 

With reference to the order number: 8245977492 

AWB: FP0329210001476 

Order placed on March 28, 2021 and the order status is stills showing shipped under the above mentioned tracking. 

Please check and advise if the order has been handed over to courier partner, if not, please hand it over on priority so the customer can receive the order asap. 

Thank you for your help! 

Regards, 

Manish 
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