Subject: New Reply Received - Online shopping price
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 10:31:12 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Online shopping price   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Dear,
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>The promotion already ended therefore I am not able to provide you the link , in my previous email I have given screen shot where you can see the exact problem.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards,
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<img style="HEIGHT: 93px; WIDTH: 188px" alt="ADNOC logo" src="cid:lockup_54cdeb7a-ac64-4a6d-877d-4c7b6ad00a3b.png" width="188" height="93"> </td>
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<b>Faisal Hossain</b><br>Admin Assistant<br>Plant Operations Division - Habshan &amp; Bab<br><br>PO Box 
            665, Abu Dhabi, UAE<br>T +971 (2) 6038403<br>M +971 (50) 1637921 
            <br>[email-masked] </div>
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<a style="TEXT-DECORATION: none; COLOR: #bf9f6c" href="https://www.adnoc.ae/" rel="noreferrer"><b>adnoc.ae</b></a> </td>
          <td style="PADDING-TOP: 5px" align="right"><b>ADNOC GAS 
          Processing</b></td>
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    <td style="FONT-SIZE: 12px; FONT-FAMILY: Arial; COLOR: #bf9f6c; LINE-HEIGHT: 20px">Follow 
      us on<br>
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          <td width="24"><a style="TEXT-DECORATION: none" href="https://twitter.com/AdnocGroup" rel="noreferrer"><img style="HEIGHT: 20px; WIDTH: 20px; DISPLAY: block" alt="Twitter" src="cid:sm-twitter_7442e725-e94c-4d77-9a60-8c73bbbd7f92.png" width="20" height="20"> </a></td>
          <td width="24"><a style="TEXT-DECORATION: none" href="https://www.instagram.com/adnocgroup/" rel="noreferrer"><img style="HEIGHT: 20px; WIDTH: 20px; DISPLAY: block" alt="Instagram" src="cid:sm-instagram_3ffdffef-d505-4a33-95dd-68eff85ff8c4.png" width="20" height="20"> </a></td>
          <td width="24"><a style="TEXT-DECORATION: none" href="https://www.facebook.com/AdnocGroupOfficial" rel="noreferrer"><img style="HEIGHT: 20px; WIDTH: 20px; DISPLAY: block" alt="Facebook" src="cid:sm-facebook_9078a4c6-ca1b-43b9-be40-3fc40f4dfe2d.png" width="20" height="20"> </a></td>
          <td width="24"><a style="TEXT-DECORATION: none" href="https://www.youtube.com/channel/UCUT3t_cLWisExZKLw6ex_3A" rel="noreferrer"><img style="HEIGHT: 20px; WIDTH: 20px; DISPLAY: block" alt="Youtube" src="cid:sm-youtube_635d131a-a4c5-4488-abc3-10c56204386b.png" width="20" height="20"> </a></td>
          <td width="24"><a style="TEXT-DECORATION: none" href="https://www.linkedin.com/company/adnoc/" rel="noreferrer"><img style="HEIGHT: 20px; WIDTH: 20px; DISPLAY: block" alt="Linkedin" src="cid:sm-linkedin_dbdc1e9e-8c6b-48a8-b840-ec93d25846f4.png" width="20" height="20"> 
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, May 9, 2021 2:20 PM<br>
<b>To:</b> Faisal Hossain (ADNOC Gas Processing - OHB) &lt;[email-masked]&gt;<br>
<b>Subject:</b> [External] Online shopping price</span>
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<span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>This email is from an external sender. Be cautious with links and attachments.</span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 2468526</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for
 us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2468526<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span class="msoDel"><span>-</span></span>——<span lang="AR-SA" dir="RTL"></span></span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Juhi Goel : </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Faisal,<br>
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We sincerely apologize for the inconvenience caused to you.<br>
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We request you to share the link of the item so that our technical team can identify the exact issue of it.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We look forward to hear from you.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043218629263'>attachment.png</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043218629264'>attachment.png</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043218629265'>attachment.png</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043218629266'>attachment.png</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043218629267'>attachment.png</a><br />6. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043218629268'>attachment.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2468526