Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 05:08:48 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto"></div>
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<div>On Sun, 9 May 2021, 11:18 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2269970</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Juhi Goel : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Jaclyn,<br><br>Thank you for your patience.</div>
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<div dir="ltr">We would like to inform you that as per our team, for the further investigation they require the authorization code for the transaction.</div>
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<div dir="ltr">We request you to contact your bank and ask for the authorization code so that we can check and if the amount is deducted we can refund you the amount then and there.</div>
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<div dir="ltr">We look forward to hear from you.</div>
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<div dir="ltr">Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043218600012'>Screenshot_20210506_125329.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2269970