Subject: New Reply Received - Order no. 9656130797
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 14:10:05 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Order no. 9656130797  Ticket comment <div class="ydp398f0469yahoo-style-wrap" style="font-family: garamond, new york, times, serif; font-size: 16px">
<div><div dir="ltr">Ok thank you. I will still purchase from Centrepoint in the future since you have more good items. </div></div>
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<div>On Saturday, May 8, 2021, 06:03:50 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr"><div dir="ltr">Hi Anna,<br><br>
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<div dir="ltr">Thank you for getting in touch with us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a missing item in your purchase with us. We understand that you are sceptical about your future purchases.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 30) on (8th May, 2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2500796