Subject: Ticket Assigned - click & collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 11:43:12 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click & collect simran                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  simran Bot:  Hi Simran ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9658974805 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527835077            03:29 PM, 08th May                     simran                 
    Hello           03:30 PM, 08th May                     simran                    ??           03:30 PM, 08th May                   Juhi                   Hi Simran, Good Evening. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           03:31 PM, 08th May                   Juhi                   As we can see here you are contacting us regarding order status.           03:33 PM, 08th May                   Juhi                   Any order takes 2-3 working days to get ready for pickup.           03:41 PM, 08th May                   Juhi                   Its been 24 hours only and your order is  READY_TO_SHIPPED           03:41 PM, 08th May                   Juhi                   it will be ready for collection soon.           03:41 PM, 08th May                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:42 PM, 08th May                                          View conve
 rsation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2544146