Subject: Re: update the order status. 8251186064
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Sat, 8 May 2021 04:07:35 -0700 (MST)

Hi Jessie, 

Please assist us in getting the status updated for the order id - 8251186064 as well. 

Thank you for your update. 

Regards, 
Manish 

From: "jessie caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "JUHI GOEL" <[email-masked]> 
Sent: Tuesday, May 4, 2021 5:37:18 PM 
Subject: RE: update the order status. 8250073945 

[ mailto:[email-masked] | @Shakeeb Arsalan ] 

This is updated as delivered now. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Tuesday, May 4, 2021 2:01 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]> 
Subject: Re: update the order status. 8250073945 

External email sender, please take precaution. 

Hi Jessie, 

Can you please follow up on this, as the customer is chasing for the status to be updated so he can get shukran point. 

Regards 
Shakeeb 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "JUHI GOEL" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, April 20, 2021 10:42:40 PM 
Subject: RE: update the order status. 8250073945 

[ mailto:[email-masked] | @Manish Kumar ] 

Escalated to tech REQ0263892 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, April 20, 2021 2:54 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; JUHI GOEL < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: update the order status. 8250073945 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us to get the below order marked as delivered on Hybris as per the Fareye tracking it has already pushed as delivered from their end. 

The customer is asking for his Shukran points for the same. 

Order No. : 8250073945 

Tracking Id : FC0412210100055 

Thank you for your help. 

Regards, 

Manish 

From: "JUHI GOEL" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, April 20, 2021 9:35:42 AM 
Subject: update the order status. 8251186064 and 8250073945 

Please take a look at ticket [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2409486&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc2148d800b694688f7ac08d90ee3ab77%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637557193279956485%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=thlUwnT5QUCz%2BohdrtSIhhsG7NIjhx%2BC6nCOrD%2F24R8%3D&reserved=0 | #2409486 ] 

​ 

Hi Team, 

Order No. : 8250073945 

Tracking Id : FC0412210100055 

The order has been delivered on 16th Apr, 2021 and 13th april, 2021 respectively. 

Kindly update in the system. 

Regards, 

Juhi 

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