Subject: New Reply Received - 30 piece in blue
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Fri, 07 May 2021 00:00:58 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  30 piece in blue  Ticket comment <div class="ydp5891e20yahoo-style-wrap" style="font-family: bookman old style, new york, times, serif; font-size: 16px">
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<div dir="ltr">I am interest to order 5 sets of the same but must be in blue color. How can you assist me getting these sets. Thank you</div>
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<div>On Thursday, May 6, 2021, 10:58:05 AM GMT+3, Lifestyle &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr"><div dir="ltr">Hi Saleh,<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>
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<div dir="ltr"><div dir="ltr">Currently, you may exchange Lifestyle items in any Centrepoint store within 14 days from the collection/delivery date providing that the item is available in the store.</div></div>
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<div dir="ltr">Kindly visit the store with the original price tags and packaging, If the store does not have this item available then you can return the item there and you will be refunded right there as online exchanges are not available with us right now.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2481048