Subject: New Reply Received - Fwd: Order number 9657577489 / WRONG ITEMS RECEIVED TODay
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 10:21:11 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Fwd: Order number 9657577489 / WRONG ITEMS RECEIVED TODay  Ticket comment <div dir="auto">Hello</div>
<div dir="auto">First i dont request to return the items</div>
<div dir="auto">I need first confirmation if the correct item i ordered will be deliver</div>
<div dir="auto"><br></div>
<div dir="auto">Please check and advise</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 6 May 2021 at 2:17 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Frances,<br><br>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that ​we have created a return request for the item and ​our courier team will contact you in 2 - 5 working days for the collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2510249