Subject: New Reply Received - Complaint - for urgent feedback and rectifying - Laura Wojciechowski
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 07:21:45 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Complaint - for urgent feedback and rectifying - Laura Wojciechowski  Ticket comment <div>HI, 
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<div class="">I am sorry this has gone on since 29th April, please advise why someone (A MANAGER) can’t simply call me back today and sort this out. </div>
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<div class="">Also please confirm - WHERE IS MY ITEM? </div>
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<div class="">These replies are not helping. </div>
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Thanks &amp; kindest regards</div>
<div class="">Laura Wojciechowski</div>
<div class="">Media Director <br class="">
+971 55 924 8846 / +971 50 452 6489 (what’s app)</div>
<div class=""><b class="">“In tough times, you must provide a better experience."</b></div>
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<span><img height="215" width="471" id="82FB318C-A367-4A80-B556-6A0B240C6689" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxNzc2ODgwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HrhJDcOHQgu9wuYnLfD8QR3W-7yEzMuxCk4WEHEbPRs" class=""></span>
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<div>On May 6, 2021, at 11:15 AM, Max &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div dir="ltr" class="">Hi Laura,<br class="">
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We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.<br class="">
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We’re on it - and we’ll do our best to sort this out quickly. Please allow us some more time to work on this so we can assist you with this accordingly.<br class="">
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Feel free to get in touch if you need further assistance.<br class="">
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Your friends,<br class="">
The Support Team<br class="">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2500443