Subject: Ticket Assigned - click & collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 08:17:14 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click & collect riza                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  riza Bot:  Hi Riza ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 busine
 ss days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554233820            12:09 PM, 05th May                     riza                    thank u           12:09 PM, 05th May                   Juhi                   Hi Riza, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           12:10 PM, 05th May                     riza                    i would like to ask           12:11 PM, 05th May                     riza                    wh
 en my order will be ready           12:11 PM, 05th May                     riza                    Order #9658245700           12:11 PM, 05th May                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:14 PM, 05th May                     riza                    ok           12:14 PM, 05th May                   Juhi                   your order is READY_TO_SHIPPED           12:14 PM, 05th May                   Juhi                   it takes 2-3 working days for any order to get ready for collection at the store.           12:15 PM, 05th May                     riza                    hopefully soon           12:16 PM, 05th May                     riza                    thank u           12:16 PM, 05th May                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:16 PM, 05th May                                     
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