Subject: Ticket Assigned - Conversation with zohaib shabbir
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 07:55:53 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zohaib shabbir zohaib shabbir                    Bot:  Hi again! Bot:  Please enter your name Customer:  zohaib shabbir Bot:  Hi Zohaib Shabbir ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6302871179 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:42 AM, 05th May                   Juhi                   Hi Zohaib, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           11:46 AM, 05th May                     zohaib shabbir                    Hi I didn’t receive my order yet it’s been 5 days           11:47 AM, 05th May                   Juhi                   As we can see here you are contacting us regarding order status.           11:48 AM, 05th May                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:48 AM, 05th May                     zohaib shabbir                    Yes sure           11:48 AM, 05th May                   Juhi                   We apologise for the delay.           11:49 AM, 05th May                     zohaib shabbir                    One of you delivery guy had contacted me but after he switched his mobile off           11:49 AM, 05th May                   Juhi                   Your order has reached the distribution centre and it will be soon out for delivery.           11:50 AM, 05th May                     zohaib shabbir                    Please let me know the exact how many more days ?           11:50 AM, 05th May                   Juhi                   Please be assured to received a call from our delivery agent.  We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           11:51 AM, 05th May                     zohaib shabbir                    +966 54 920 1074 tell this guy he has my order           11:51 AM, 05th May                     zohaib shabbir                    Please make it soon as possible           11:52 AM, 05th May                   Juhi                   okay we will delivery your order asap.           11:53 AM, 05th May                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:54 AM, 05th May                     zohaib shabbir                    Thanks           11:55 AM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2518018