Subject: Ticket Assigned - Conversation with carla
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 07:35:06 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with carla carla                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  carla Bot:  Hi Carla ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9657658354 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502998253            11:19 AM, 05th May                   Juhi                  
  Hi Carla, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           11:24 AM, 05th May                   Juhi                   As we can see here you are contacting us regarding order status.           11:24 AM, 05th May                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:27 AM, 05th May                   Juhi                   As we can see here your order has reached the distribution centre and can be out for delivery anytime.           11:28 AM, 05th May                   Juhi                   Is there anything else, I can help you with?           11:28 AM, 05th May                   Juhi                   Hi Carla, I have not received a response from you still, please confirm if we are still connected?           11:31 AM, 05th May                   Juhi                   As we have not received a response, this chat will be closed automatically
 . Please feel free to get in touch with us in case of any unanswered query.           11:34 AM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2517848