Subject: Ticket Assigned - Conversation with shaamma
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 07:33:47 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shaamma shaamma                    Bot:  Hi again! Bot:  Please enter your name Customer:  shaamma Bot:  Hi Shaamma ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9657685304 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:20 AM, 05th May                   Juhi                   Hi Shamma, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           11:23 AM,
  05th May                     shaamma                    hi           11:24 AM, 05th May                   Juhi                   As we can see here you are contacting us regarding order status.           11:24 AM, 05th May                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:25 AM, 05th May                   Juhi                   As we can see here your order is out for delivery as on 5th May, 2021           11:26 AM, 05th May                   Juhi                   our courier agent will contact you soon.           11:26 AM, 05th May                   Juhi                   Is there anything else, I can help you with?           11:28 AM, 05th May                   Juhi                   Hi Shamma, I have not received a response from you still, please confirm if we are still connected?           11:30 AM, 05th May                   Juhi                   As we have not received a response, t
 his chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:33 AM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2517838