Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 May 2021 10:32:33 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Hi,<div dir="auto">I think Max owes me an explanation too of what exactly happened and WHY it happened and the distress and inconvenience that was caused over a month  due to the worse online service iv ever come across.</div>
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<div>On Tue, 4 May 2021, 1:25 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Fatima,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund of amount (SAR 45.00) on (25 Apr, 2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2376154