Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 18:23:28 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">please ask the driver or the one who received my return items, i already include the wrong item (mustella stelatopia)</div>
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<div>On 2 May 2021, at 14:49, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Karl,</div>
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<div dir="ltr">Thank you for your confirmation and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We have raised a return request for you in the system. Our collection team will contact you with in 2-5 business days to schedule the collection. Once the collected items are returned back to us, and after the approval from the quality team, the refund will be processed.</div>
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<div dir="ltr">You will be notified once the refund is processed from our end.<br><br>We would request you to please share with us the images of the wrong item that you have received.</div>
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<br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2485944