Subject: New Reply Received - Order refund
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 11:20:45 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Order refund  Ticket comment <div><br></div>
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<div>I tried that too.</div>
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<div>Resetting password,</div>
<div>It still shows the same.</div>
<div>Password is incorrect even after entering the right one.</div>
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<div>I am not sure what to do now?</div>
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<div>Thank u for the reply.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxNjYyNjY0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0Vh1QQf3fWwsBydorYHlm0Q5D6g4t8Oe-SkXtOLQwLo"><br>
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<div>On 3 May 2021, at 2:53 PM, Lifestyle &lt;[email-masked]&gt; wrote:</div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Umama,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br><br>1. Click on "Forgot Password" Link on the login window.<br>2. Enter your registered email address (in small letters).<br>3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.<br>4. Click on the password reset link and change your password.<br>5. You can login now with your new password<br><br>Feel free to reach out to us for any further assistance.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2407495