Subject: New Reply Received - Re: We’ve received your return request.
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 05:39:29 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">Dear Support Team,<div><br></div>
<div>With reference to my product return, would you please update me when the payment will be refunded.</div>
<div><br></div>
<div>Your prompt response is solicited.</div>
<div><br></div>
<div>Thanks &amp; Regards</div>
<div><br></div>
<div>Haroon Kabir</div>
<div>0526974865</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 28, 2021 at 1:26 PM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Haroon,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2456291