Subject: New Reply Received - Order number # 9655567304
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 15:59:55 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Order number # 9655567304  Ticket comment <div dir="auto">Hi there,<div dir="auto"><br></div>
<div dir="auto">I have a question. Is it possible for me to get one size smaller of this product from the store in exchange of this unused product with the security tag? I know this category will not be exchanged. But since its proven that it's unused, ask for its possibility.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 2 May 2021, 06:52 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div>Hi Sumaya,<br><br>
</div></div>
<div>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that we have forwarded this issue to our concerned team and they are going to make sure this will not repeat in future again. However, we would request you to please visit any nearby store and show them your order confirmation email for the removal of the security tag.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br><br><br>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2487488